so i will begin this with a true story. when i married my wife she already had a car. it is a 2002 Jetta turbo. now those that have had the unfortunate opportunity to drive this heap of German crap (Nate) will attest to the fact that it is the most unresponsive car they have ever driven. it is like driving in Mario kart, the gas is on or off. there is no such thing as "easing the gas" it simply doesn't work. the brakes, likewise either scare the hell out of you or attempt to brake your neck with the clamping force.
now in addition to the unfortunate properties of this car, it is also a broken pile. in 6 months of marriage i have had to take it to be fixed 6 times. and the cheapest i have gotten out of there is $586.78 which really irritates me. this irritation is brought on by a few things.
one: i am really poor
two: it seems VERY improbable that the car would have to be brought in for the same complaint and have a different solution each time.
and three: the following conversation.
Me: so the car was in 9 days ago because the engine light was on and it cost me $600 dollars, why is it in again? and why does the car not work?
Richard (mechanic at the thieving Southtowne VW in South Jordan UT): well we don't check timing belts unless you ask us too.
Me: i am not a mechanic, that is why i pay you guys, if the engine has a problem i would imagine it would be ideal to check it all wouldn't it?
Richard (a really intelligent person... sorta): we don't check things like that.
Me: what sort of answer is that? why wouldn't you check the engine if i bring the car to you and ask you to check the engine?
Richard: the timing belt is not part of the engine
Me: huh?!? what are you talking about? will the engine run with out one?
Richard: no
Me: then i would say it is an integral part of the engine and should be checked.
Richard: a what part? we don't check that. anyway a timing belt is $500, plus labor.
Me: Richard i wasn't finished with our discussion, if you don't check that when i bring the car in for the engine. how come when i brought the car in last month for the brakes you guys found that my engine is misfiring and i needed to replace the manifold? why would you check the engine when i want the brakes fixed, but you don't check the engine when i want the engine fixed?
Richard:... i don't understand why you are upset
Me: and that speaks volumes. you are trying to rob me and my wife. you are dishonest and not even smart enough to hide it well.
Richard: are you calling me dishonest?
Me: was that an inflection at the end of that? are you asking me if i did? i thought my previous statement was rather explicit. what part was confusing to you? how can i help clarify? or maybe i should speak to your supervisor or manager?
Richard: i am the manager.
Me: that also speaks volumes... listen rich, or do you go by your more fitting nickname? i don't want you to touch that car. i will never pay you thieving bastards ever again. don't speak to my wife, just give her the keys and i will have a tow truck out there for her car in a few minutes.
Richard: she can't drive the car, it doesn't run.
Me: hence, the tow truck, genius! i mean what the hell? have you heard anything i have said to you? put my wife back on the phone!
(end)
I want to point out that this was all done in a rather calm voice because my wife said i can't yell at them.
so for future notice, never go to Southtown VW. they are not only dishonest. they are morons. how Richard was placed in a position of authority... it strains my ability to fathom...
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3 comments:
W-O-W
Hey, my friends dad fixes cars. He has always been trustworthy and does a good job. His focus is mostly on subaru's and saab's but he has connections through out the valley and has worked on all of my cars from a mercury sable to my toyota echo. His name is Charlie and his automotive place is A & C automotive. Here is his number 262-6423. Next time the car breaks give him a call and tell him I sent you.
Thank you, Erin.
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